CON29DW Searches Terms and Conditions

Active February 2019

1. About these terms

1.1 These terms and conditions (the CON29DW Terms) (together with our General Terms) apply to the provision of reports resulting from CON29DW Drainage and Water enquiries (CON29DW Reports). Please read the CON29DW Terms carefully. By ordering a CON29DW Report you agree to the General Terms and the CON29DW Terms (together, the Terms).

1.2 If you have ordered a CON29DW Report on behalf of your Client, you are responsible for bringing the CON29DW Terms to your Client's attention.

1.3 Unless otherwise specified, capitalised words have the same meanings as in the General Terms.

2. About CON29DW Reports

2.1 We use reasonable skill and care in producing CON29DW Reports, but please note that information in a CON29DW Report can change on a regular basis. We cannot be responsible to you or to your Client for any change in information after the CON29DW Report was produced.

2.2 The CON29DW Report does not give details about the state or condition of the property. It should not be relied on to indicate suitability or saleability of the property.  

2.3 The CON29DW Report provides information as to the location and connection of existing services and other information in relation to drainage and water enquiries at the time of ordering the CON29DW Report and for the purpose of the individual domestic transaction with respect to the property to which the CON29DW Report relates and should not be relied on for any other purpose. We are not liable in any circumstances in connection with the CON29DW Report if it is used for any other purpose, or relied upon for determining saleability or value, or used as a substitute for any physical investigation or inspection. Further advice and information from appropriate experts and professionals should always be obtained if you and/or your client requires.

2.4  The position and depth of apparatus shown on any Ordnance Survey maps attached to the CON29DW Report (Maps) are approximate and are provided as general guide only. The exact positions and depths should be obtained by excavating trial holes carried out by appropriately skilled and experienced engineers prior to any excavation or construction works. 

2.5 We are not liable for any error, omission and/or inconsistencies in relation to the location and depth of apparatus shown on any Maps unless these have occurred as a direct result of our negligence and we should have been aware of them.

2.6 In providing you with the CON29DW Report, we will comply with the Drainage and Water Searches Network (DWSN) standards.

3. How you can use the CON29DW Report

3.1 The CON29DW Report may only be used in relation to individual domestic property transactions and only in relation to the property which the Search was carried out against.

4. Intellectual property rights

4.1 CON29DW Reports are confidential and intended for your and your Client's own internal purposes or personal use. You and your Client must not use or copy any part of any CON29DW Report for any other reason. 

4.2 All intellectual property rights in CON29DW Reports are owned by us and/or our licensors.

4.3 Maps supplied by Ordnance Survey are protected by Crown copyright and must not be used for any purpose other than as part of a CON29DW Report.

4.4 The enquiries in CON29DW Reports are protected by copyright by the Law Society of 113 Chancery Lane, London WC2A 1PL and must not be used for any purpose outside the context of the CON29DW Report.

4.5 You may:

4.5.1 make copies of the CON29DW Report (except any Maps) for your own internal purposes;

4.5.2 incorporate the CON29DW Report (other than Maps) into any written advice you provide in the normal course of your business; and

4.5.3  disclose the CON29DW Report in the normal course of your business to your Client and/or to anyone who is interested in the property to which the relevant CON29DW Report relates, and their professional advisers. 

4.6 You and/or your Client must not change any part of any CON29DW Report, including altering, removing or obscuring any logos and/or branding in a CON29DW Report.

5. Limitation of liability

5.1 Please note in particular the provisions regarding limitation of liability in the General Terms, which apply in addition to this clause.

5.2 Our entire liability in respect of all causes of action arising by reason of or in connection with the CON29DW Report shall be limited to the limit of indemnity provided under our professional indemnity insurance being £10m (ten million pounds) per claim or for all claims arising from the same original cause or event.

Disclaimer with regard to Maps

Maps may include a disclaimer which purports to limit liability in relation to the position and depth of any apparatus. For the purposes of the CON29DW Report, such disclaimer is subject to the CON29DW Terms and the limitation of liability set out in these terms.


Please see our General Terms for details of our complaint’s procedure and your remedy in the event that your complaint has not been resolved to your satisfaction.

Version 1st March 2019